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Concur

Concur Travel and Expense Management

Concur is a comprehensive web-based tool that integrates travel requests, booking, P-card reconciliation, expense reporting, and an automated approval workflow – all in one system. Concur is used for official, state-funded, employee business travel and P-card expense reconciliation.

As part of the systemwide CSU Expense Management Optimization project, the Concur single instance now has updates to the Concur travel and expense management system. In addition to travel reconciliation, Concur now has built-in workflows to:

  • Request new credit cards (Travel Card and P-Card) or update existing cards directly in Concur (e.g., credit limit changes)
  • Reconcile P-Card transactions and upload receipts in Concur as they post
  • Complete the Hospitality Justification Form in Concur for purchases paid outside the requisition/PO process in P2P
  • Request and reconcile non-employee travel in Concur

For more information and detailed guides, please visit the CSU Systemwide Concur website. Please contact concurtravel@csudh.edu with any questions.

Training Sessions

A series of live, instructor‑led webinars will be offered for the two focus areas, Expense and P-card.

The sessions are split into two separate focus areas based on the target audience.

  • Expense: For travelers, non-travelers, and their delegates who submit expense reimbursement in Concur, use a university-issued travel/universal card, or create hospitality justification forms
  • ProCard: For cardholders and their delegates who use a university-issued P-card

We encourage users to register for a session that best fits their schedule to learn more about the upcoming changes.

Multiple sessions for the same topic have been scheduled, please select one.

Type

Date

Time

Link

Delegates TrainingÌýTue, March 1011 a.m. – noon
Delegates TrainingÌýWed, March 11Ìý9Ìý–Ìý10 a.m.
Non-Employee TravelÌýFri, March 1311 a.m.Ìý–Ìý12 p.m.Ìý
Non-Employee TravelÌýWed, March 18Ìý2Ìý–Ìý3 p.m.
P-card ReconciliationÌýTue, March 1710Ìý–Ìý11 a.m.
P-card ReconciliationÌýThu, March 26Ìý1Ìý–Ìý2 p.m.Ìý
P-card ReconciliationÌýThu, April 16Ìý1 – 2 p.m.Ìý
P-card ReconciliationÌýTue, April 2811 a.m.Ìý–Ìý12 p.m.
Key Transition Dates
  • March 11:ÌýConcurÌýgo-live;Ìýstart enteringÌýnew travel requestsÌýandÌýtravel expense reportsÌý
  • March 16Ìý–Ìý20:ÌýExpectedÌýdistributionÌýof new P-cardsÌýatÌýWH B-485Ìý
  • March 20:ÌýLast day to useÌýcurrent P-cardÌýÌý
  • March 23:ÌýNewÌýP-cards activated forÌýuse;ÌýuseÌýConcurÌýHospitality Authorization FormÌýforÌýP-cardÌýexpenses;ÌýsubmitÌýnon-employeeÌýtravelÌýrequestsÌýthroughÌýConcurÌý
Drop-in Office Hours
  • After the initial training sessions, the Accounts Payable and Procurement and Contracts teams will hold drop-in hours to allow users to ask questions and/or mitigate issues in a live setting.
  • Office Hours: Mondays and Wednesdays,Ìý1:00Ìýp.m. toÌý2:00Ìýp.m. via .Ìý
  • Drop-in hours will remain in effect as necessary. Schedule subject to change.
How to Access Concur

Login to , click Employees tab, click Concur icon under Launchpad.

screenshot showing concur icon

  1. SetupÌýConcur Profile
    Verify your personal information, name an emergency contact, set preferences for email notifications, assign delegates, connect a mobile device, and more.
  2. Request Trip
    With Concur Request, you can budget for employee expenses before they’re incurred using a customizable pre-spend control, request and approval process. Concur Request integrates with the travel and expense solutions creating an easy workflow. Automating the travel and expense processes is the simplest way to reduce paper, add a few hours back to everybody's day and cut costs. Once you request your trip, the workflow will automatically route to your chartfield approver and administrator for approval.
  3. Enroll in Direct Deposit (EFT)
    This is not required but is HIGHLY RECOMMENDED! The address you enter in Concur does not sync up with CFS (our payment system) so we will not know if you have moved. Direct deposit is also much faster than waiting for a check to come in the mail and eliminates the chance for lost checks. You will also receive an email when a deposit has been initiated. Please note that this is completely separate than the direct deposit you may have setup for state payroll.
  4. Book Your Trip
    Once the Travel Request has been approved, travelers can easily book flights, hotels, and cars from a desktop or mobile device while staying compliant with CSU Travel Policy. Concur delivers travel tools designed to give you visibility, efficiency, and savings, while allowing travelers to book where and how they want.
  5. Take your Trip
    During your trip, streamline your business travel planning and itinerary management with partnered apps such as Trip It. Enterprise Rent-A-Car and most major hotel chains are already partnered with Concur so any required receipt will be automatically fed to your expense report if you sign up for e-receipts in your profile. If not, you can use the Concur app to snap a photo of your receipt and assign it to a line item in your expense report.
  6. Expense Report
    Move away from paper receipts and spreadsheets. This isn’t just about expenses, it’s about making sure everything is taken care of. From capturing data accurately and staying compliant with regulations and policies, to seeing all of your spending in one place with the tools to manage expenses wherever business takes you. When using the Travel Card, data flows automatically into Concur Expense, so employees save time and can quickly submit an accurate, in-policy expense report. Once the expense report is submitted and goes through the chartfield and administrator approval workflow, the traveler will be reimbursed for any out of pocket expenditures.

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Training Materials

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Concur Status

Verify whether Concur is operational or down.